1. Introduction

This Privacy Policy explains how Karuren Enterprises collects, uses, stores, shares and protects personal information when you visit our website or contact us about our products and services.

2. Personal Information We Collect

We may collect information you voluntarily provide through our enquiry forms or other communication channels:

• Name
• Phone number
• Email address
• Location or address
• Product interests, enquiry details and project requirements

Depending on the website features enabled, limited technical information such as browser details, device information and website usage data may also be collected.

3. How We Use Personal Information

We may use your information to:

• Respond to enquiries and requests.
• Contact you by phone, WhatsApp or email about your enquiry.
• Provide product information and quotations.
• Coordinate project discussions, measurements or site visits where applicable.
• Maintain customer and business records.
• Protect our website and address misuse or security issues.
• Meet applicable legal obligations.

We aim to use personal information for appropriate business purposes and in accordance with applicable law.

4. Consent and Lawful Processing

Where consent is required, we will seek consent in the manner required by applicable law. Where another lawful basis applies, information may be processed on that basis. You should provide information only when you are authorized to do so. You may contact us regarding consent withdrawal where applicable, subject to legal requirements.

5. Sharing of Personal Information

We may share relevant enquiry details with authorized Karuren Enterprises team members who need the information to respond to your request. We may also share limited information with service providers supporting our website, communications, hosting, security or enquiry management, where necessary for their services. Information may be disclosed where required by law or through valid lawful requests from competent authorities. We do not sell personal information or authorize third parties to use it for unrelated marketing purposes.

6. Google, Meta and Advertising Technologies

Our website may be promoted through Google Ads, Meta platforms such as Facebook and Instagram, or other advertising services. If analytics tools, advertising pixels, tags or similar technologies are enabled, certain website interaction or technical information may be processed by those services. The actual information collected depends on the tools installed and their configuration. We will handle such information in accordance with applicable law and relevant platform requirements. Third-party advertising providers may process information under their own privacy policies.

7. Cookies and Analytics

Our website may use cookies or similar technologies to support essential functionality, measure performance or understand website usage, depending on the features implemented. You may manage certain cookies through your browser settings. Where legally required, consent will be obtained before using non-essential cookies or similar technologies.

8. Data Security

We take reasonable security measures appropriate to the information we handle to help protect it from unauthorized access, disclosure, alteration or loss. No electronic storage or transmission method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, resolving disputes and meeting legal requirements. When information is no longer required, we aim to delete it or securely dispose of it, subject to applicable retention obligations.

10. Your Privacy Requests

Subject to applicable law, you may contact us to request access to information we hold about you, correction of inaccurate information, deletion where permitted, or other applicable privacy rights. We may need to verify your identity before processing a request. Certain records may need to be retained where required by law.

11. Third-Party Links

Our website may link to Google Maps, social media platforms and other external services. Those services operate under their own privacy policies and terms. We do not control their independent data-handling practices.

12. Children’s Privacy

Our website is intended for people seeking information about our business and services. We do not knowingly collect children’s personal information where such collection is prohibited by applicable law. If you believe that information has been collected improperly, please contact us so we can review the matter.

13. Data Protection and Applicable Law

We aim to handle personal information in accordance with applicable Indian data protection and information technology laws, as applicable to our activities. Our actual obligations depend on the laws in force, the nature of our processing and the services we use.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our information-handling practices, website features or applicable legal requirements change. The updated policy will be published on this page. Please review it periodically.

15. Contact for Privacy Matters

For privacy questions, correction requests or concerns about personal information, please contact: Karuren Enterprises Thanjavur, Tamil Nadu, India Phone: +91 9042023419 / +91 9042025418 Email: karurenenterprises@gmail.com Office Hours: 8:00 AM – 9:00 PM Online Enquiries: 24/7